Collection, collation and analysis to make decisions

Marketing:

Marketing Analysis:

Used to analyse the market to examine the potential they are operating in

  • Used when planning future activates
  • Helps make decisions
  • Looks at available market
  • Used to predict the expansion of the workforce

SWOT:

Strengths, Weaknesses, Opportunities, Threats.

This is the frame of how companies analyse how they are effecting the market.

Research techniques:

Key characteristics of customers include:

  • Age
  • Gender
  • Disposable income
  • Residential location
  • Recreational interests
  • Shopping interests
  • Recent purchases

Why customers are motivated to buy certain products:

  • Social and emotional needs
  • Family needs
  • Budget pressures
  • Brand preferences

Primary data:

New data, gathered by the researcher (interviews, focus groups, case studies)

Secondary data:

Is gathered as part of research or reporting on primary data (articles, books, magazines)

Focus group:

Is a marketing research tool in which a small group of people (typically eight to ten individuals) engages in a discussion of selected topics of interest in an informal setting. (e.g. a product)



Investigative methods:

Immersion:

Designers putting themselves into the environment or situation that the customer is in. (e.g. pregnancy suit)- enables designers to gain a real understanding of the problems users have with products.

Quantitative data:

Measures of values or counts and are expressed as numbers

Qualitative data:

Data is collected through methods of observations, one-to-one interview, conducting focus groups and similar methods. (nonnumerical)



Innovation management:

Imitation:

The action of using someone or something as a model

Invention:

The action of inventing something, typically a process or device

Push innovation:

Uses existing technologies/processes that have been recently developed

Pull innovation:

Driven approach that may lead to new technologies/products being developed

Cooperation between sectors:

All employees must be able to work together for innovation management

  • Feedback using social media
  • Must be organised/managed
  • Cooperation
  • Scrum
  • Meetings
  • Six sigma

Encouragement of creativity:

  • Different genders
  • Different cultural genders
  • Ages
  • Experiences
  • Understanding
  • Thinking

Concurrent manufacturing and QRM:

  • Companywide strategy to cut lead times
  • Responds to demand not producing in advance of orders
  • Uses JIT to reduce storage space
  • Uses flow production instead of mass/batch production
  • Increases profit by cutting non-value added time

Quick response manufacturing (QRM):

  • Companywide strategy to reduce lead times
  • Responds to demand
  • Uses flow production instead of mass production



Feasibility and practicality:

  • Analyse and justify manufacturing the design chosen
  • Consider technical aspects of the design
  • Is the product profitable
  • Fair trade issues
  • Is it too expensive to produce
  • Disposal of waste
  • Cost of materials

Feasibility:

  • Employee breaks
  • Maintenance
  • Cleaning time
  • Materials
  • Costs
  • Manufacturing options
  • Scale of production
  • Bulk buying
  • Software
  • Waste disposal

Computer modelling in production planning:

Used for:

  • Assessing practicality
  • Plan of production
  • Efficiency
  • Cycle time of production

Topic test: